You are at CafeArte.

  1. Our Goal
  2. How We're Unique
  3. Selling Your art on CafeArte.com         *On-Line Application

    1. What does CafeArte do for its member artists?
    2. How do I know my art images are safe from web piracy?
    3. What happens if the purchaser returns the art?
    4. What is CafeArte's policy for discontinuing Memberss' registrations?

  4. Buying art on CafeArte.com                  *On-Line Application

    1. When does CafeArte charge my credit card account?
    2. How does CafeArte protect my credit card information?
    3. What information does CafeArte collect and how does CafeArte use it?
    4. What is CafeArte's refund policy?
    5. What is CafeArte's policy for discontinuing Memberss' registrations?




Our Goal

To provide art lovers everywhere with direct and convenient access to a wide range of original works of art, photographic reproductions, and permission to use electronic images for online or commercial purposes.

How We're Unique

We bring artists and purchasers together on the Web. We offer talented artists in any media (e.g., oil paintings, photography, ceramics) the chance to show and sell their own work to the public. Once an artist has registered with us and has been approved as a Members, he or she is given almost complete control to display and price his/her artwork on our CafeArte website. With a simple click of a mouse and a few keystrokes, artists can update their personal information and artistic offerings effortlessly and instantly as often as they like, while we take care of the business and technological details of selling art on the web. 

Selling your art on CafeArte.com                                *On-Line Application

To become a Members and sell your art on CafeArte you need to follow these seven steps:

Step 1:

Registration -- Register with CafeArte by completing the New Artist Registration Form:

  • Input your name and contact information, including your email address;
  • Provide us with a resume or brief biographical sketch; and
  • Electronically sign the Members Agreement that will pop up on the screen.(Within two business days, two hard copies signed by the Members's president will be mailed to you.  Please sign them both, retaining one for your records and mailing or faxing the other back to us for our files.)
Step 2: Login ID & Password -- CafeArte will email you a login ID and password.  Please retain these in a safe place  You will need them to upload your artworks and photo of yourself to our website, as well as to change your biographical information. 
Step 3:

Upload art -- Upload your art onto the CafeArte website, being sure to include the time to ship and the delivered price for each artwork you list (including CafeArt's 20% commission) and the way in which you wish to sell each artwork. Your options are to:

  • Sell the original artwork or reproductions;
  • Sell copyright permission to use the image of the artwork for on-line use; or
  • Sell copyright permission to use the image for commercial art purposes.
Step 4: Updating Site -- Keep your artworks up to date: remove all sold items within 24 hours of the sale!
Step 5: Shipping art -- When your original art sells, you will receive an order email with the invoice and the address of the purchaser. You are responsible for shipping the artwork and insuring that the artwork is in transit within the time to ship that you designated for that item (usually 2-3 days for original art, 5-12 days for photographic reproductions) . If your art sells as permission to use an image online, you will receive an order email with the invoice, followed by a check for the purchase price, minus CafeArte's commission, via first class mail, postage prepaid.
Step 6: Confirming Shipment -- Email or fax confirmation with complete shipping information, including tracking number and estimated date of delivery of the artwork to CafeArte atcustomerservice@CafeArte.com or fax 301-424-8672.
Step 7: Getting Paid! -- CafeArte gives each purchaser five (5) calendar days from the date of receipt of the artwork to notify CafeArte that the purchaser wishes to return the art. If CafeArte has not heard from the purchaser within five (5) days of the date of delivery, during our next bi-weekly payment period, CafeArte will send you a check for the purchase price minus CafeArte's commission, via first class mail, postage prepaid.

What does CafeArte do for its member artists?

What happens if the purchaser returns the art?

    The purchaser is responsible for shipping the art back to you within ten (10) days of delivery and for paying shipping and insurance charges for the return of the art to you. When you receive the art undamaged, you are required to notify CafeArte by email or fax. Once CafeArte receives written confirmation, it will credit the purchaser's credit card account for the purchase price in full. Please note that this means that you will not be reimbursed for your shipping and insurance charges to ship the art to the customer and the customer will not be reimbursed for his or her shipping and insurance charges to return the art. Each party bears the risk of its own shipping and insurance charges for returns.

     

What is CafeArte's policy for discontinuing Memberss' registrations?

     

Buying art on CafeArte.com                                            *On-Line Application

To buy art on CafeArte.com, follow these six steps:

Step 1: Find your artwork: CafeArte maintains a database of contemporary artworks.
Our powerful search engine ensures the most convenient and fastest way to find a particular artist, subject, or medium. Once you see a work that you like, you can enlarge its image, obtain information about the artwork and its price, and learn about the Members.
Step 2:

Order your artwork: -- Select the artwork you want by adding it to your shopping cart. Once you have selected all the artworks you want to purchase, click on "Check Out" to purchase them.

Step 3:

Agree to the CafeArte Purchase Agreement: Before you can proceed with your purchase, you will need to read and agree to the CafeArte Purchase Agreement. Please read the Agreement carefully as it explains the conditions of your purchase. For example, if you click "OK" you agree to:

  • Pay the price in full via Visa or Mastercard;
  • Notify CafeArte via confirmed email (customerservice@CafeArte.com) or facsimile (301-424-8672), if you are not fully satisfied with the artworkwithin 5 calendar days of receipt of the art work ;
  • Pay shipping and insurance (in the full amount of the purchase price) to return unwanted artwork to the Members within ten (10) calendar days of receipt of the artwork.
Step 4: Complete the CafeArte Order Form: Lastly, you will be asked to complete the CafeArte Order Form, with personal, billing, shipping and payment information. We currently accept payment only by Visa and Mastercard.
Step 5: Wait for your artwork: The Members is required to ship your artwork within the designated amount of time to ship listed for that artwork on our site. Actual shipping time may vary depending on the nature of the artwork purchased -- posters will arrive faster than ceramics. Please also allow extra time for shipping from countries other than the United States. If you have not received the art in 2-3 weeks, please email us at customerservice@CafeArte.com.
Step 6:

Returns: CafeArte offers a five (5) day money back satisfaction guaranteed return policy. However, you are responsible for shipping and insurance costs to return the artwork back to the Members. Once you receive your artwork, you have 5 calendar days to notify CafeArte via fax (301-424-8672) or confirmed email ( customerservice@CafeArte.com) that you intend to return the artwork and ten (10) calendar days to ship it back to the Members. Shipment must be fully insured at the purchase price of the work. Once the Members has notified CafeArte that the work has been received undamaged, CafeArte will credit your credit card account for the full price of the artwork. You are responsible for shipping and insurance charges to return the artwork to the Members.

 

When does CafeArte charge my credit account?

CafeArte charges your credit account immediately after you electronically submit the CafeArte Order Form and accept the terms of the CafeArte Purchase Agreement. However, we do not pay the Members until five (5) calendar days after you receive the artwork. If we do not receive a written notification from you within five (5) calendar days of your receipt of the artwork, the sale is final. No returns or refunds will be granted after the five (5) calendar day period has expired. If we receive written notification from you within the five (5) days, we will refund the purchase price in full to your credit card after receiving written notification from the Members that he or she has received the undamaged artwork. You are responsible for shipping and insurance charges to return the artwork to the Members.

 

How does CafeArte protect my credit card information?

    Although CafeArte cannot guarantee the security of any information submitted over the web, it does use a variety of security measures to maintain the safety of your personal information. User personal information is maintained behind secured networks and is only accessible to a limited number of employees who have special access rights to those systems. All sensitive/credit information supplied by users is transmitted in encrypted form via Secure Socket Layer (SSL) technology and then stored securely in CafeArte databases to be accessed only as stated above.

     

What information does CafeArte collect and how does CafeArte use it?

    If you order art, we ask that you provide your name, email address, mailing address, daytime telephone number and credit card information. This information allows us to receive approval from your credit card company, to ship your art in a timely manner, and to keep you updated on your order. CafeArte will not use this information for any other purpose without your permission. CafeArte does not sell, trade, or otherwise transfer information that artists, purchasers and visitors voluntarily provide in any registration, order form, or other submission.

To advertise and promote artwork to a wider audience, CafeArte may link to various third party web sites, and may be reached through links on other sites. CafeArte does not use information retrieved by third-party websites. CafeArte has no direct control over these linked sites, each of which has separate privacy and data collection policies. CafeArte is not responsible for the privacy practices or the content of such web sites.

 

What is CafeArte's refund policy?

 

What is CafeArte's policy for discontinuing Memberss' registrations?

    CafeArte has sole discretion for discontinuing Memberss' registrations and removing their artwork from the website. Reasons for discontinuing registrations and removing artwork from the web include (but are not limited to) the following: (a) failure to ship the merchandise within two business days of the order date; (b) failure to update website regularly; (c) repeated returns of artwork; (d) plagiarization or copying of artworks; and (e) the addition of inappropriate, immoral or offensive art work on the website.  Please let our customer service know if you have any problem with any of our artists on CafeArte.com.